Privacy Policy

This Privacy Policy explains how Metal Head Extreme Supplements collects, uses, and protects your personal information when you use our website and services.

Who we are

Metal Head Extreme Supplements is an online store that sells sports nutrition and dietary supplements. If you have any questions about this Privacy Policy you can contact us at info@metalheadextreme.co.za.

What information we collect

We may collect your name, email address, phone number, billing and shipping address, order details, and payment reference information when you place an order or contact us. We may also collect basic technical data such as your IP address, browser type, and pages visited for security and analytics.

How we use your information

We use your information to process orders, deliver products, provide customer support, handle refunds or returns, and improve our website and services. We may send you service emails related to your orders. We do not sell your personal information to third parties.

Payments and third parties

Payments are processed through secure third party payment providers. These providers receive the information needed to complete the payment process. They have their own privacy and security practices. We recommend that you review their policies on their websites.

How long we keep your data

We keep order and account information for as long as needed for accounting, tax, and legal purposes. If you contact us, we may keep your messages so that we can assist you with future queries.

Your rights

You can contact us at info@metalheadextreme.co.za if you want to access, correct, or request deletion of your personal information, where allowed by law. We may need to keep some data where there is a legal or legitimate reason to do so.

Cookies and tracking

Our website may use cookies and similar tools to remember your preferences and understand how visitors use the site. You can control cookies through your browser settings, but some features of the site may not work correctly if cookies are disabled.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.